Support

Help, common questions and contact

Why is a parking space I know exists not showing?

Rutis would rather show fewer spaces than wrong ones. A space is hidden when:

• it charges a fee but the city has not published a price — then we do not know what it costs, and we would rather not guess
• a parking ban or street-cleaning window is in force right then
• it is a loading bay, a taxi rank or similar during the hours it is reserved
• it requires a permit you are unlikely to hold
• it falls outside your filters — price, parking time or the disabled parking setting

Change the time at the top of the filter panel to see how the same street looks at another moment. Many spaces change both price and rules through the day.

The price does not match the sign

Send us the street name and the time and we will look into it. The rates come from the cities’ open data and can lag behind a sign that has changed.

The sign on the street always takes precedence over the app. Check it before you leave your car.

What do the colours mean?

Green is cheapest, red priciest, counted per hour at the time you selected. The scale follows the city you are looking at — twenty kronor an hour is expensive in Gothenburg but mid-scale in central Stockholm, so the same price can take a different colour in different cities.

What is the recommended parking space?

Once you have set a destination, Rutis finds the space that fits best based on price, parking time and walking distance. The walking distance filter applies only to that recommendation — the other spaces on the map are unaffected.

Which cities are covered?

Gothenburg and Stockholm. In Gothenburg: on-street parking, paid spaces, time-limited spaces and disabled parking. In Stockholm: on-street parking plus car parks and surface parking.

What data is collected?

Nothing about you as a person. Your location is never sent to us. Read more in the privacy policy.